FAQS

FREQUENTLY ASKED QUESTIONS

CAN YOU SEND ME MORE INFORMATION ABOUT THIS PROGRAM?

Yes! Please submit your question via the Contact Us page and we will reply with the information you need.

HOW MUCH DOES THE PROGRAM COST?

Virtual Homestay ENGLISH costs $25 AUD per hour. Our Starter Package is $700 AUD (+$100 AUD Program Fee) for 4 weeks, providing a minimum of 28 hours contact time. Please visit the Program & Pricing page for more information about costs and inclusions.

HOW DO I APPLY?

Click here to submit your application.

WHO OPERATES THE PROGRAM?

Virtual Homestay ENGLISH is an initiative of the MyStay International (MSI) Group.

MSI is a global technology and business solutions company specialising in the international student experience market. We offer a range of services including student homestay, and have successfully placed more than 67,000 students from 185 countries in welcoming homes since 2008.

Our trusted network of homestay hosts are committed to seeing students succeed. They offer an enriching experience and supportive environment where international students can learn the local language and culture, and encourage students to thrive throughout their study journey.

A select group of experienced hosts receive additional training to take part in the Virtual Homestay ENGLISH program. They are the mentors who lead the One-on-One English sessions and are dedicated to building participants’ confidence and English language skills.

WHAT PAYMENT METHODS DO YOU ACCEPT?

You can pay for the Virtual Homestay ENGLISH program via direct deposit, internet banking and telegraphic transfer.

CAN I PAY FOR THIS PROGRAM IN INSTALMENTS?

No. 100% payment is required at the time of booking.

WHAT IS THE DURATION OF THIS PROGRAM?

The Virtual Homestay ENGLISH program is designed to fast-track your English language learning in just 4 weeks. You can add additional weeks if you wish to continue the program.

WHAT IS THE START DATE FOR THIS PROGRAM?

Virtual Homestay ENGLISH will commence in September 2021. Start dates are flexible, however, we recommend you apply at least 4 weeks before you intend on commencing the program so we have plenty of time to match you with a suitable host mentor.

WHAT LANGUAGE IS THIS PROGRAM TAUGHT IN?

The live One-on-One sessions and online Reallyenglish content are presented in English.

IS THE PROGRAM SUITABLE FOR ALL AGES?

The program is designed for people aged 12 years and over.

WHAT IS YOUR REFUND POLICY?

Please read the Virtual Homestay ENGLISH Refund Policy for information.

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